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1991-01-29
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Number: A1TH083190U542
Subject: Hints on Installing a Plotter with NetWare
Date: January 24, 1991
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GENERAL
INFORMATION: When plotting, customers need to keep the following in mind:
1. Make sure you have all the latest PSERVER files.
2. In most cases you need to NPRINT to the plotter. There
is no interaction with the workstation that sent the
job to the printer. You may or may not be able to
spool the job with CAPTURE. If you are having problems
with CAPTURE, you need to NPRINT.
3. Make sure you use the NB and NT flag in NPRINT or
CAPTURE.
4. If garbage is printing on the plotter, you may have to
go into PRINTCON and set up the job using byte stream
mode, then try NPRINT or CAPTURE.
5. If you are still not printing after following the steps
above, then you need to test your plotter in the DOS
environment. Boot up DOS on the machine that you have
the plotter attached to. Print to the plotter without
NetWare running.
a. If it works with DOS, you may still have some
printer hardware problems or incompatibilities.
Most plotters use hand shaking to verify that a
computer is there. Novell does not support full
hand shaking, it only looks for on-line or
off-line. The pinout on the plotter side may have
to be modified for NetWare to trick the plotter
into thinking a computer is there all the time.
The pinout computer side may also have to be
modified to receive the buffer-full signal as
off-line.
b. This can also be caused by a buffer overflow on
the plotter. If you are using an HP Draftmaster,
then turn "Pen Sort" off and check to make sure
"HARDWIRE" is set to off.
7. Try putting a serial printer on the same port and see
if it will print.
8. When using RPRINTER for remote plotting, make sure that
you don't have any IRQ, Port, or RAM memory address
conflicts. (Look under Remote Printing in your NetWare
manual.)
(X) This information was verified by Engineering.